Kasper’s Return Policy is as follows:

 

General Purchases:

Standard purchases (purchases not detailed bellow) are covered under Kasper’s 30 day return policy.  Any item to be returned must have an original receipt, original packaging, and must be in new & unused condition.

Inflatables & Chemicals:

Chemicals are not returnable by Pennsylvania State Law.  Kasper’s will not accept return chemicals.

Inflatables are not returnable. Inflatables are instantly susceptible to abuse, so Kasper’s will not take inflatables back.

Special Orders:

Special orders are not returnable unless they are an item specifically stocked by Kasper’s.  If the item is stocked by Kasper’s it must have an original receipt, original packaging, and must be in new & unused condition to be returned. These returns will be for store credit only.

Special Order shipping charges are never refundable.

Winter Covers:

Winter covers are returnable to Kasper’s for 30 days from purchase date, accompanied by an original receipt, packaging (including cable and winch for above-ground covers), and warranty card.  Any additional warranty is through the manufacturer.

Undamaged open box winter covers are subject to a 15% restocking fee to be discounted and resold as “used”.

Undamaged and unopened winter covers (as long as they are not a special order), are not subject to the restocking fee.

Parts:

Parts are subject to a 7 day return policy (as long as they are not a special order).  Parts must have an original receipt, original packaging, and must be in new & unused condition to be returned.